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Agent is not active? Which one? (Read 1107 times)
Pat Maddox
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Agent is not active? Which one?
Apr 02nd, 2016, 8:53pm
 
The document info is saying that one of my agents isn't active. How do I figure out which one it is? They all have a priority set (i.e. none are "off").

The agents are really slow so it's not as simple as just changing something and waiting for them to update...

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Mark Anderson
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Re: Agent is not active? Which one?
Reply #1 - Apr 3rd, 2016, 6:08am
 
For an agent to be inactive if must be set so by one of two way:
  • By setting $AgentPriority to -1.
  • Via UI pop-ups on the Get Info 'agent' tab or the Action Inspector's 'Query' tab. Both these controls simply set the note(s) $AgentPriority value.
Therefore if you make an agent with this query:

$AgentPriority==-1

you should get only the inactive agents. Another approach people use is to set a rule for the agent that changes the agent's $Color or $Badge when the agent is inactive.
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Mark Anderson
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Pat Maddox
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Re: Agent is not active? Which one?
Reply #2 - Apr 4th, 2016, 12:15pm
 
Ah I'm pretty sure it's just a bug. If I set an agent to "highest" priority, then it reduces the active count by 1. Reset the priority to "normal" and the active count goes back up.

I'll send to support...
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Mark Anderson
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Re: Agent is not active? Which one?
Reply #3 - Apr 4th, 2016, 12:52pm
 
I concur. Thanks for reporting this.
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« Last Edit: Apr 4th, 2016, 12:53pm by Mark Anderson »  

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Mark Anderson
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Mark Bernstein
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Re: Agent is not active? Which one?
Reply #4 - Apr 4th, 2016, 1:19pm
 
Low priority agents were being miscounted as disabled; this should be fixed in the b199 backstage release.
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